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Quarry Ridge Animal Hospital
30 Old Quarry Road
Ridgefield, Conn. 06877
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We continue to offer curbside service to our clients! When you arrive, please call our front desk at 203-438-8878 to check in with a receptionist.
All visitors must wear a mask at all times. Clients who are waiting in the parking lot and clients who are entering the building must wear a mask and observe social distancing guidelines.
A technician will call or text you when we are ready for your pet’s appointment, so please keep your phone with you while you wait and please be aware that the call/text may not come from our main number. You’ll be asked to meet a staff member at the front door, where they will greet you and escort you and your pet (one family member only) into an exam room.
Clients will be asked to wait outside for tech appointments. A tech will bring your pet out to you as soon as their treatment is complete.
Clients who are picking up medications, food, or other products should call 203-438-8878. A receptionist will place your product(s) in the basket on the bench on the front sidewalk.
Please note that we have temporarily suspended online appointment booking through Pet Portal. We are sorry for any inconvenience!
Thank you to all of our patrons for your patience and cooperation while our procedures are different and changing. During this time, we consider it our responsibility to care for your pets as we always have, and to protect our team members and all our clients, as well.
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In our ongoing effort to make your pet's health care as convenient as possible, you can request a refill for your pet's prescription medication or prescription diet by submitting the following form. Please be sure to fill in all the requested information.
You may also submit prescription refill requests through your Pet Portal!
All prescription refills must be approved by a doctor. Refill requests are usually ready in 2-3 hours during our normal hospital hours. We recommend calling prior to pickup to confirm that your prescription has been filled. If you would prefer to have the prescription mailed, a credit card number is required.
Due to changes in legislation regarding controlled substances, specifically Connecticut Public Act 13-172, refills of controlled substances are subject to further regulations. As such, refills of these medications may not be made for the quantity requested and we ask that you allow 24 hours for refills. In addition, we will require you to sign a release form when picking up controlled drugs. Persons picking up controlled substances must be at least 18 years of age.